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Pylon

The Agentic Support Platform purpose-built for B2B.

Pylon is the only agentic support platform, purpose-built for B2B companies. For leaders scaling AI-native support teams, Pylon lets humans and agents collaborate on customer work – investigating, resolving, and acting on every signal across every channel that matters. Unlike platforms built before the AI era, Pylon enriches every interaction with deep account-level context, automates the low impact customer work, and surfaces answers before your team even has to ask. The result: faster responses, happier customers, and a system that continuously improves itself. Hundreds of fast-growing YC companies of all sizes like Retool, Hightouch, and Deel use Pylon to manage their customers. Learn more at usepylon.com
Active Founders
Advith Chelikani
Advith Chelikani
Founder
usepylon.com
Marty Kausas
Marty Kausas
Founder
Co-Founder & CEO of Pylon. Started coding in middle school by making websites, fell in love with software through high school robotics, and fell in love with building products through hackathons in college.
Robert Eng
Robert Eng
Founder
YC Photos
Jobs at Pylon
San Francisco, CA, US
$150K - $210K
0.12% - 0.20%
1+ years
San Francisco / Remote (US)
Pylon
Founded:2022
Batch:Winter 2023
Team Size:120
Status:
Active
Location:San Francisco
Primary Partner:Harj Taggar