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zudo.work

AI Workers for Warranty

Zudo.work builds and deploys AI agents that automate customer support, sales, and authorization workflows for warranty administrators in the home and auto markets. Our agents integrate across voice and internal system to handle high-volume service operations such as claims processing, coverage inquiries and authorizations — improving speed, accuracy, and operational efficiency.
Active Founders
Akash Gupta
Akash Gupta
Founder
Akash Gupta graduated with distinction in chemical engineering and began his career as a process engineer at Shell. He later joined RBC Capital Markets as an Associate Strategist on the Commodities team before becoming a Y Combinator-backed founder, building zudo.work.
Company Launches
🔎 Nucleus - LLM search across sales transcripts for Product Marketing teams
See original launch post

tl;dr: Product marketing teams spend hours listening to sales calls or using archaic keyword searches that often lead to false positives. We are building an LLM-powered search engine so Product Marketing teams can unlock the gold that exists in hundreds or thousands of sales calls. Nucleus automatically indexes and buckets hundreds of attributes per B2B client, such as objections, feature requests, and competitor mentions, to power your insights.

Hi everyone, we’re Akash, Nikhil, and Anirudh - the team behind Nucleus.

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🧨 The problem - hours spent listening to calls

Product marketing teams spend hours listening to sales call recordings or painfully searching through transcripts by keywords to inform their sales pitch, marketing campaigns, upsells/cross-sells, and product roadmap.

Take our client Jacob as an example. Jacob is a Product Marketing Manager who is responsible for positioning his product against competitors. He has to sit through call recordings to understand how prospects perceive competitors and how his company’s pitch is resonating with clients. He even hired a sales enablement analyst recently to organize calls and deliver insights to him.

🎉 The solution - ask Nucleus

Nucleus empowers PMMs with Revenue Reasoning and Revenue Observability to convert thousands of sales calls into actionable insights.

With Nucleus Revenue Reasoning, product marketing teams can ask Nucleus a question in plain English like “Show me stage 1 prospects that were previously using Zoominfo for prospecting and what are their limitations with it?”. Nucleus will answer the question directly with LLM reasoning, along with supporting evidence from client calls.

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Rather than relying on just keywords that often lead to false positives, with Nucleus Revenue Observability, Jacob can set up LLM-powered smart trackers that ping him in real-time when something he cares about happens in a call, such as when a prospect describes how they perceive a competitor. Nucleus’s LLMs go beyond archaic and often unfruitful keyword matching and instead reason over entire calls to deliver insights.

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👋 Asks

Follow our journey on Twitter & LinkedIn.

  • If you are a B2B company that does more than 30 calls a week, talk to us to see if we can be of help.
  • Share this post with your Product Marketing friends at B2B companies.

Thank You 🙏

Jobs at zudo.work
Remote (Toronto, ON, CA; San Francisco, CA, US; New York, NY, US; Austin, TX, US; US; CA)
$90K - $110K
0.25% - 0.50%
3+ years
San Francisco, CA, US / Remote (CA; US)
$50K - $70K
Any
CA / US / Remote (CA; US)
$50K - $70K
1+ years
zudo.work
Founded:2025
Batch:Winter 2023
Team Size:3
Status:
Active
Location:San Francisco
Primary Partner:Gustaf Alstromer