TL;DR: Patientdesk handles inbound and outbound calls, scheduling, live insurance verification, claims submission, and billing for dental clinics — all in one system. We grew from $17K to $50K MRR in 8 weeks and have driven $1.8M in incremental revenue for our customers.

https://youtu.be/1liipoEyTuk

👋 Hi, we're Oncel, Şan, and Emre.

We've been best friends since 2016. All three of us ranked #1 nationwide out of 1.2 million students on the Turkish national exam, ended up in the same high school dorm room, and have been working together ever since. Before Patientdesk, we ran a dental marketing agency and our own call center for two years. We didn't find this problem. It found us.

🔴 The problem

The US dental industry processes $189 billion in services annually across 135,000 clinic locations. Yet the average practice runs on five disconnected tools that don't talk to each other. The consequences are severe:

• 15% of insurance claims are denied, 80% of those denials are preventable
• 65% of denied claims are never resubmitted
• Front desk staff spend up to 20 hours per week on manual insurance verification alone

Every time data moves between tools, a human moves it manually. A wrong code, a missing attachment, a verification that never made it to the claim. The clinic doesn't get paid. This is not a staffing problem. It's a coordination problem. And you can't fix a coordination problem by adding more tools.

✅ What we built

Patientdesk is the AI-native operating system for dental practices. We started with the front office and we're building toward owning the entire stack.

Today we handle:

• Inbound and outbound calls — 24/7 coverage, no missed calls, no voicemails
• Scheduling — books directly into the practice management software
• Live insurance verification — we are the first system to verify insurance during the booking call, in real time, without any manual handoff
• Claims submission and denial follow-up — we submit claims directly and follow up on denials automatically so clinics stop leaving money on the table
• Payments and billing — automated reminders and collection

Our goal is to replace the $15,000/month stack clinics currently use with a single platform starting at $7,500/month.

📈 Traction

• $17K → $50K MRR in 8 weeks, 39% MoM growth
• $1.8M in incremental revenue driven for customers since September 2025
• 60+ clinics live across the US, Australia, and the UK
• Official voice provider for 2 major practice management platforms

🙏 Our ask

• Intros to dental groups, DSOs, or healthcare operators
• Feedback from founders who scaled vertical SaaS or voice-heavy products
• Anyone who has navigated insurance and claims workflows at scale

Happy to give any YC founder a live walkthrough.

Reach us at founders@patientdesk.ai or at patientdesk.ai