{"id":95408,"title":"LunaBill - AI Voice Callers for Healthcare Billing Teams","tagline":"Automating claim-status calls, follow-ups, and reprocessing, so your billing team can finally focus on revenue, not hold music.","body":"Hello YC! We’re Suhail Parry, David Day, and Yash Raj from LunaBill.\n\n_TL;DR:_ We built AI voice agents that automate insurance calls for healthcare billing teams. Fine-tuned on a dataset of over 1.2M call transcripts, our voice agents can handle insurance calls regarding claim-status inquiries, A/R recovery, and appeals follow-up.\n\n![uploaded image](/media/?type=post\u0026id=95408\u0026key=user_uploads/2978935/704621ef-8701-4468-9167-c84f44c67f0a)\n\n### **🚨 The Problem**\n\nEvery week, U.S. healthcare billing teams make tens of millions of calls to insurance companies to get claims paid.\\\nEach one averages **25 minutes**. That’s how hospitals unlock part of the **$260B in denied or delayed payments** every year.\n\nBut there’s a bottleneck:\n\n* Reps can only handle a few calls per hour.\n* Staffing is expensive and hard to scale.\n* Delays cost millions in unrecovered revenue.\n\nMeanwhile, every new hospital system or insurer integration compounds the complexity.\n\n### **💡 The Solution**\n\nLunaBill’s **AI voice callers** automate those phone conversations end-to-end.\n\nOur voice agents:\n\n* Handle **claim status checks, appeals follow-ups, and reprocessing calls** automatically.\n* **Connect to any billing software** and dial claims that need to be worked.\n* Run up to **100 concurrent agents** per client, like having a 100-person call center on demand.\n* Deliver post-call summaries with the to-do steps, integrated directly into workflows.\n\nThey’re **fine-tuned on 1.2M+ real call transcripts**, understand payer logic, and sound completely natural.\\\n🎧 [Listen](https://drive.google.com/file/d/1jxi7GRUV4h1YDX8XkEYQdFzepboOQLq8/view?usp=sharing) to a real AI insurance call, see if you can guess who’s human.\n\n### **⚡ Our Progress**\n\nTo date, LunaBill has automated **60,000+ insurance calls**, saving billing teams over **20,000 hours** and recovering **$30M+** in payments that would otherwise be lost.\n\nBillers now can complete 300+ claim follow-ups per day — up from about 25/day before LunaBill, a \\~12x productivity improvement.\n\nLunaBill has partnered with **top healthcare systems** and **three of the biggest enterprise billing companies** across the country.\n\n![uploaded image](/media/?type=post\u0026id=95408\u0026key=user_uploads/2978935/1f560e14-55c0-4cf7-be59-68fda8d58eb1)\n\n**👥 About Us**\n\n* **Suhail Parry (CEO)** — 2x founder, led billing ops for 200+ clinics.\n* **David Day (CTO)** — Former UCSF data scientist, founded **Skiesoft**, an AI medical scribe used by 120,000 clinicians.\n* **Yash Raj (COO)** — Built AI consumer apps (10K+ users) and worked at **Mayo Clinic** on clinical AI research.\n\nWe first met at the Berkeley AI Hackathon, where we built an AI nurse. A few months later, we teamed up to tackle the biggest operational pain point we’d all lived through: **insurance phone calls**.\n\n### **🤝 Our Ask**\n\nWe’d love warm intros to:\n\n* **Hospital CFOs/CROs/revenue cycle leaders**\n* **Billing / RCM partners**\n* **YC startups selling to hospitals (EHRs, telehealth, marketplaces)** for integrations or co-GTM\n\nFor inquiries, email us at [founders@lunabill.com](https://mailto:founders@lunabill.com) \n\nVisit us at[ ](http://www.lunabill.com/)[Lunabill](http://www.lunabill.com). \\\nFollow us on Linkedin **👉** [LINK HERE](https://www.linkedin.com/company/lunabill/?viewAsMember=true)\n\nThanks for the support!","slug":"Ooq-lunabill-ai-voice-callers-for-healthcare-billing-teams","created_at":"2025-11-11T16:18:20.305Z","updated_at":"2026-05-25T02:08:47.933Z","total_vote_count":51,"url":"https://www.ycombinator.com/launches/Ooq-lunabill-ai-voice-callers-for-healthcare-billing-teams","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=95408\u0026key=user_uploads/2978935/704621ef-8701-4468-9167-c84f44c67f0a","company":{"id":30997,"name":"LunaBill","slug":"lunabill","url":"https://lunabill.com/","logo":"https://bookface-images.s3.amazonaws.com/small_logos/847fd92cf2043da7d18f115344b4d983d4eccc7c.png","batch":"Fall 2025","industry":"Healthcare","tags":["Generative AI","Health Tech","Healthcare","Healthcare IT","AI"],"search_path":"https://bookface.ycombinator.com/company/30997"}}