Finosu is an AI-native loan servicer. What does that mean? Well, a servicer handles the communications and payment rails for lenders, think of it as customer support for lenders.

Where does the AI-native piece come in?

Usually, all that communication is staffed by thousands of humans in remote place like the Philippines, India and other English-speaking countries where people are doing arbitrage on cheap English speakers (one co-founder grew up near a couple). Now let’s remove all the humans doing that. Not just from the front-office, but the back office as well. At Finosu, we believe superior customer support comes from removing humans when there is no more bottlenecks on business hours, and everything is compliant default.