Hey everyone, we’re Theodore and Louis - Co-Founders of Armature 👋
Armature helps companies monitor, analyze, and optimize how AI agents experience their products.
The Ask: If you are building a product that is increasingly used by AI agents or if you want to ensure agents can use your product but don’t know where to start, we’d love to hear about your challenges! You can also try our product self-serve for free directly at armature.tech.
https://www.youtube.com/watch?v=3Gtc5RzGxJ0
We have 30 years of tooling to optimize User Experience (UX), from session replays and funnel analytics to live support chat. But as products are increasingly operated by AI agents rather than humans, we lack the equivalent tooling for Agent Experience (AX).
Right now, companies have zero visibility into how each agent (Claude, Codex, ChatGPT, OpenClaw, etc.) interacts with their products. And when a bad AX causes an agent to fail silently, the end-user simply churns.
But it goes deeper. As agents become the primary users, the fundamental mechanics of software products simply stop working. Because if a human isn’t looking at the screen:
We are building Armature to solve these exact problems and so many more questions related to this shift!
Armature helps companies monitor, analyze, and optimize how AI agents experience their products.
What we do today:
Our vision for tomorrow:
Reaching full understanding of how agents use your product and how you can improve it is only step one.
The next step is to provide the foundational infrastructure for the Agent Experience, powering agent-native revenue, lifecycle marketing, and customer support for the next generation of software.
Before founding Armature, Louis scaled AI agents at Joko, a 6M user consumer app. Theo was a FDE at Palantir and then built petabytes-scale observability from scratch as a Founding Engineer at Tsuga, a Datadog spin-off.
Blindly shipping a self-tested MCP to 6M of edge cases drove us crazy so we decided to build the solution.