{"id":111293,"title":"Audun: AI-native debt collection","tagline":"Full-stack AI debt collection company","body":"A letter arrives in the mail.\n\nImpossible to understand.\n\nAnother one.\n\nThen the phone calls start.\n\nOnce a day. Unpleasant, sometimes hostile.\n\nThis is how debt collection works in 2026.\n\n**We’re here to fix it.**\\\n\\\n[https://drive.google.com/file/d/1X9mVp2ZyJMUhCcHN6NadzMNLV5S63Wpv](https://drive.google.com/file/d/1X9mVp2ZyJMUhCcHN6NadzMNLV5S63Wpv/view?usp=sharing)\n\n# TL;DR\n\nAudun is an AI-native debt collection company. Our agents automate the collections process end to end, from reminders and negotiations to back-office and legal work. This reduces collection costs for creditors, and enables humans to spend their time on the conversations that matter.\n\n![uploaded image](/media/?type=post\u0026id=111293\u0026key=user_uploads/3587634/839f47e4-cdd7-45ed-befd-c621930fef65)\n\n# Ask\n\nWe’re looking for introductions to collection leaders at banks, lenders, utilities, telcos, and other high-volume creditors.\n\n# The problem\n\nThe debt collection industry is broken. It runs on call centers, paper letters, and software built in the 90s. While the rest of the world is preparing for AGI, the topic of the industry is still email and cloud.\n\nAll these inefficiencies ultimately end up with the consumer: incomprehensible letters arriving by snail mail, hostile phone calls, and fees stacking up on a bill they may never have seen. They're paying the cost of an archaic system.\n\n# The solution\n\nAudun is an AI-native debt collection company. We automate up to 90% of cases across the whole business, from front to back office. Our agents manage reminders, negotiations, payment plans, and settlements across voice, SMS, email, and WhatsApp. They operate within creditor-defined rules, log every action, and escalate sensitive cases to humans with the full context attached. Behind the scenes, they handle tasks such as skip tracing, payment verification, and legal document drafting.\n\nBy automating the grunt work of collections, Audun lowers collection costs for creditors and, ultimately, borrowing costs for consumers. We enable people to focus on the conversations that matter, where human judgment is still required, giving customers the treatment they deserve.\n\nWe started out in the Nordics, which has some of the strictest collections regulation in the world. Compliance is critical in this industry, so we built our agents to handle the toughest version of it first. \n\n# Who we are\n\nWe’re four founders with experience across McKinsey, Midjourney, and Norway’s first unicorn. We’ve seen firsthand how manual this industry is, and how stuck the incumbents are. We decided to build the company this industry needs from the ground up.\n\n![uploaded image](/media/?type=post\u0026id=111293\u0026key=user_uploads/3587634/fbfdfe9e-490e-4603-ad97-15b8ead694a6)\n\n","slug":"Sx3-audun-ai-native-debt-collection","created_at":"2026-08-24T16:00:00.405Z","updated_at":"2026-09-19T08:40:02.757Z","total_vote_count":8,"url":"https://www.ycombinator.com/launches/Sx3-audun-ai-native-debt-collection","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=111293\u0026key=user_uploads/3587634/839f47e4-cdd7-45ed-befd-c621930fef65","company":{"id":32222,"name":"Audun","slug":"audun","url":"https://audun.co","logo":"https://bookface-images.s3.amazonaws.com/small_logos/e7da249d05c3b78e6493d6546cc70a78c450280f.png","batch":"Summer 2026","industry":"Fintech","tags":["Artificial Intelligence","Fintech","Finance","AI"],"search_path":"https://bookface.ycombinator.com/company/32222"}}