{"id":107329,"title":"Dialogus: Building the infra for enterprise voice agents","tagline":"Infra for enterprise voice agents","body":"Every year, enterprises spend billions of dollars operating contact centers. They struggle with high labor costs, long wait times, inconsistent customer experiences, and the challenge of hiring and retaining thousands of agents.\n\nMost AI voice products try to automate individual phone calls. We believe the real opportunity is much bigger: rebuilding the contact center itself.\n\nDialogus replaces traditional contact center operations with AI voice agents that can answer calls, resolve customer requests end-to-end, integrate with enterprise systems, and scale across hundreds of locations while maintaining a consistent customer experience.\n\nToday, Dialogus is already powering AI voice operations for Fortune 500 enterprises, handling thousands of customer calls in production.\n\nThe company was founded by Rodrigo Teran, Hans Ibarra, and Juberth Rodriguez after seeing how legacy contact center software wasn't built for the AI era. Instead of layering AI on top of decades-old infrastructure, they're building an AI-native contact center from the ground up.\n\nIf you're an enterprise looking to transform your customer support with AI, we'd love to talk.\n\n\u003chttps://youtu.be/Yh0SGq-HgQo\u003e","slug":"Rv7-dialogus-building-the-infra-for-enterprise-voice-agents","created_at":"2026-07-24T18:40:56.654Z","updated_at":"2026-09-19T07:27:55.780Z","total_vote_count":10,"url":"https://www.ycombinator.com/launches/Rv7-dialogus-building-the-infra-for-enterprise-voice-agents","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=107329\u0026key=user_uploads/3047141/b8b3f3f0-c94c-4d7f-b3d1-728d35e2f429","company":{"id":32202,"name":"Dialogus","slug":"dialogus","url":"https://www.dialoguslabs.com/","logo":"https://bookface-images.s3.amazonaws.com/small_logos/c7df204d91879e8e730b8993b754b3d35b87106e.png","batch":"Summer 2026","industry":"B2B","tags":["B2B","Customer Support"],"search_path":"https://bookface.ycombinator.com/company/32202"}}