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Amplitude AI Feedback — listen to users at scale

Turn support tickets, call transcripts, and reviews into actionable product insights.

TL;DR: Stop guessing what users want. Amplitude AI Feedback helps you turn feedback into clear product direction.

Try it for free at amplitude.com.

https://www.youtube.com/watch?v=x_nPbObb_Vo&t=1s 

The Problem
Teams are drowning in user feedback: Slack threads, app reviews, community posts, support tickets, survey data. You know the insights are in there somewhere, but manually parsing all that takes too long.

Lots of AI tools summarize text, but they don’t actually understand product needs or surface actionable insights.

The Solution
Amplitude AI Feedback gives you clarity:

  • Automatically groups feedback into feature requests, pain points, and bugs
  • Shows how often each topic comes up, with links back to original comments for context
  • Connects insights directly to product analytics so you can see what really moves the needle
  • Lets you ask your own questions and write PRDs with AI, based on all the data

AI Feedback was first built by Kraftful (acq by Amplitude), where the team quickly scaled it to 50,000+ product builders. Joining forces four months ago allowed our teams to connect what users say to what users do in the product for the ultimate product insights.

Give it a try on amplitude.com!