{"id":95444,"title":"Amplitude AI Feedback — listen to users at scale","tagline":"Turn support tickets, call transcripts, and reviews into actionable product insights.","body":"**TL;DR:** Stop guessing what users want. Amplitude AI Feedback helps you turn feedback into clear product direction.\\\n\\\nTry it for free at [amplitude.com](http://amplitude.com).\n\nhttps://www.youtube.com/watch?v=x_nPbObb_Vo\u0026t=1s \n\n**The Problem**\\\nTeams are drowning in user feedback: Slack threads, app reviews, community posts, support tickets, survey data. You know the insights are in there somewhere, but manually parsing all that takes too long.\n\nLots of AI tools summarize text, but they don’t actually _understand_ product needs or surface actionable insights.\n\n**The Solution**\\\nAmplitude AI Feedback gives you clarity:\n\n* Automatically groups feedback into feature requests, pain points, and bugs\n* Shows how often each topic comes up, with links back to original comments for context\n* Connects insights directly to product analytics so you can see what really moves the needle\n* Lets you ask your own questions and write PRDs with AI, based on all the data\n\nAI Feedback was first built by Kraftful (acq by Amplitude), where the team quickly scaled it to 50,000+ product builders. Joining forces four months ago allowed our teams to connect what users say to what users do in the product for the ultimate product insights. \\\n\\\nGive it a try on [amplitude.com](http://amplitude.com)!","slug":"OpQ-amplitude-ai-feedback-listen-to-users-at-scale","created_at":"2025-11-12T14:17:39.156Z","updated_at":"2026-05-25T03:31:59.344Z","total_vote_count":84,"url":"https://www.ycombinator.com/launches/OpQ-amplitude-ai-feedback-listen-to-users-at-scale","share_image_url":"//bookface-static.ycombinator.com/assets/ycdc/yc-og-image-c440a0ad1dacfb86eeeb343717479cc54d256614449b4ef719977a0a451f8bc8.png","company":{"id":40,"name":"Amplitude","slug":"amplitude","url":"https://amplitude.com","logo":"https://bookface-images.s3.amazonaws.com/small_logos/fa98c8a53255b3fd2e9d4a65dbb47eec293729f1.png","batch":"Winter 2012","industry":"B2B","tags":["Developer Tools","B2B","Analytics","Marketing","Data Visualization"],"search_path":"https://bookface.ycombinator.com/company/40"}}