{"id":95375,"title":"Questom: AI Agents for B2B Inbound Sales","tagline":"We build AI agents that answer inbound calls, emails, and chats for B2B companies, collecting requirements, quoting orders, sending updates, and turning conversations into revenue.","body":"Hey everyone, Ritanshu and Abhimanyu here from Questom.\n\nWe’re building **AI agents that handle the everyday conversations B2B companies rely on to sell.**\\\n\\\n[**Questom: AI Agents for Sales**](https://youtu.be/EkodDghaQ4A)\n\n## **TL;DR**\n\nMost B2B revenue still runs through **phone calls and emails**, not websites.\n\nTeams struggle to:\n\n* answer every inquiry\n* follow up consistently\n* collect details cleanly\n* apply the right catalog + pricing rules\n* generate accurate quotes\n* and keep customers updated\n\nQuestom trains **AI sales agents** that do all of this automatically, using your workflows, your rules, your language, and your systems.\n\nOur agents live directly inside the communication channels B2B teams already use:\n\n**📞 Phone • 📧 Email • 💬 Chat • 📱 SMS**\n\nThey handle inbound conversations end-to-end and hand off to humans only when needed.\n\n# **🚨 The Problem**\n\nAcross wholesalers, distributors, field-service companies, custom-order shops, foodservice, industrial supply, packaging, labels, and more — the story is the same:\n\n**Revenue depends on conversations.**\n\nEvery day teams handle:\n\n• “Can you do this?”\n\n• “How much will it cost?”\n\n• “Can I get it by Friday?”\n\n• “Where’s my order?”\n\n• “Can I change something?”\n\nBut these companies run lean.\n\nSales, operations, and customer service are often the _same people_ juggling:\n\n* quoting\n* re-quotes\n* customer updates\n* scheduling\n* inventory/lead-time questions\n* supplier coordination\n* repeat jobs\n* production constraints\n\nWhen things get busy, response times slip, inboxes pile up, and high-intent buyers quietly move on.\n\nThis creates:\n\n* Missed revenue\n* Burnt-out teams\n* Customers who don’t come back\n* An invisible tax on growth\n\nPeople think “chatbots” solve this, but bots don’t understand:\n\n* catalogs\n* pricing rules\n* discounts\n* exceptions\n* minimums\n* production timelines\n\nB2B sales is _not_ FAQ automation.\n\nIt’s conversational problem-solving.\n\n# **💡 The Solution**\n\n**Questom builds AI sales agents that run your inbound sales process.**\n\nThey learn:\n\n* your catalog\n* your pricing\n* your discounts \u0026 exceptions\n* your constraints\n* your approval flows\n* your lead times\n* your edge cases\n* your CRM/ERP logic\n\nThe agent:\n\n* answers instantly\n* asks the right questions\n* collects order requirements\n* applies your pricing logic\n* generates quotes and revisions\n* manages follow-ups\n* sends status updates\n* and pushes structured orders into your ERP/CRM\n\nWhen needed, the agent hand-offs to a human with full context, so nothing gets lost.\n\n### **Operational impact:**\n\n* Faster first responses\n* Fewer missed inquiries\n* More accurate quoting\n* More deals closed\n* Less repetitive messaging\n* Happier customers\n* Less load on your team\n\n# **⚡ Early Results**\n\nAcross our pilots with wholesalers, print companies, and multi-location brands:\n\n* Up to **50%** of inbound sales conversations fully automated\n* Meaningful **AOV lift** from smart upsells\n* Backlogs cleared within days\n* More quotes sent → more revenue captured\n* Teams finally able to focus on higher-value work\n\n# **👥 About Us**\n\n**Ritanshu** grew up in a 75-year-old wholesale business, worked at Google (Wing) and Tesla, and previously bootstrapped a SaaS product to $45K ARR.\n\n**Abhimanyu** spent 7 years in Applied ML Research at Apple working on conversational intelligence, with CS degrees from IIT Kanpur and Columbia.\n\nWe’re combining **deep B2B operational understanding** with **real applied ML** to solve one of the oldest, hardest problems in the industry:\n\n**turning everyday conversations into revenue automatically.**\n\n# **🤝 Our Ask**\n\nIf you know a B2B company that:\n\n* handles lots of inbound calls\n* quotes custom or configured orders\n* relies heavily on phone or email\n* struggles with response time\n* or is drowning in repetitive sales conversations\n\nWe’d love to talk.\n\n📩 [founders@questom.ai](mailto:founders@questom.ai)\n\n📅 [Book a meeting](https://cal.com/meetabhimanyu/investor-chat)\n\n![uploaded image](/media/?type=post\u0026id=95375\u0026key=user_uploads/89898/659e2fe4-f8b3-48cb-8421-7de00c3b637b)\n\n","slug":"OoJ-questom-ai-agents-for-b2b-inbound-sales","created_at":"2025-11-10T19:13:01.810Z","updated_at":"2026-05-25T03:46:33.851Z","total_vote_count":19,"url":"https://www.ycombinator.com/launches/OoJ-questom-ai-agents-for-b2b-inbound-sales","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=95375\u0026key=user_uploads/89898/659e2fe4-f8b3-48cb-8421-7de00c3b637b","company":{"id":30877,"name":"Trelium","slug":"trelium","url":"https://www.trelium.com","logo":"https://bookface-images.s3.amazonaws.com/small_logos/b0c983ddfd3fa9bc66481090e877261b8325bea1.png","batch":"Fall 2025","industry":"B2B","tags":["B2B","Workflow Automation","AI"],"search_path":"https://bookface.ycombinator.com/company/30877"}}