{"id":93265,"title":"Wayline: AI voice and text for property managers","tagline":"We convert leads and resolve issues 24/7","body":"**TL;DR**\\\nWayline is voice AI and text for property managers that automates all tasks traditionally handled by receptionists, leasing agents, and maintenance coordinators. Imagine staffing an always-on property assistant that can convert leads and resolve issues instantly, day or night. Instead of robo-menus or call centers, every call and text is answered instantly by AI that knows the property better than the onsite teams.\n\nWe bring a decade of property tech and real estate operations experience, having bootstrapped a management company to $1M ARR, run WeLive’s global operations, and oversaw WeWork’s $110M All-Access product. We’re also multi-time founders, having raised $25M+ across three YC-backed companies, and built platforms at LinkedIn and Workday. Together, we combine deep real estate expertise with repeat founder experience in AI and enterprise software.\n\nhttps://www.youtube.com/watch?v=csrPXRzr6zU\n\n![uploaded image](/media/?type=post\u0026id=93265\u0026key=user_uploads/73209/e6ad601f-26ec-43e4-b23e-e97122174f10)\n\n**The Problem**\n\nProperty management is human-intensive, low-margin, and full of repetitive communication. Operators juggle endless leasing calls, maintenance triage, and support inquiries - all while managing constant staff turnover and fragmented tools like AppFolio, Yardi, and spreadsheets. The result: overworked teams, missed opportunities, and reactive service.\n\n**The Solution**\n\nWayline is the new front desk for real estate. Property management is largely administrative work - phone calls, coordination, and repetitive workflows - and we automate all of it with AI and a property-specific knowledge base. We pull in data from hundreds of public and proprietary sources to resolve issues in real-time and automate follow-up workflows. For tenants and prospects, calling or texting the building _is_ the interface. For operators, Wayline centralizes and scales what used to take teams of on-site managers and assistants.\n\n![uploaded image](/media/?type=post\u0026id=93265\u0026key=user_uploads/73209/7133a6a9-4f2d-4d6a-ba3b-219cfeeb8d89)\n\n![uploaded image](/media/?type=post\u0026id=93265\u0026key=user_uploads/73209/7fae2c02-11fb-41bd-bef9-edc39cf7feb7)\n\n**Why Now**\n\nReal estate has resisted disruption for decades with fragmented platforms, duct-taped point solutions, and thin margins. However, AI changes the labor equation: for the first time, the administrative side of property management can be run largely by software. And unlike human teams, AI never sleeps or churns.\n\n**The Team**\n\n![uploaded image](/media/?type=post\u0026id=93265\u0026key=user_uploads/602008/30a1da54-5f89-4338-99a3-4fed68a272fe)\n\n* Jason Okra previously led WeWork’s $110M All-Access product, ran WeLive’s global operations, and bootstrapped a property management company to $1M ARR.\n* Eric Rowell is a 3x YC founder who has previously raised $23M+, architected the LinkedIn homepage, and was the Head of Data Visualization at Workday.\n\nWe’re building the AI operator for the 46M rental units in the US. Learn more at [wayline.com](http://wayline.com) →","slug":"OGH-wayline-ai-voice-and-text-for-property-managers","created_at":"2025-08-22T18:18:52.223Z","updated_at":"2026-07-22T11:49:22.678Z","total_vote_count":21,"url":"https://www.ycombinator.com/launches/OGH-wayline-ai-voice-and-text-for-property-managers","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=93265\u0026key=user_uploads/73209/e6ad601f-26ec-43e4-b23e-e97122174f10","company":{"id":30364,"name":"Wayline","slug":"wayline","url":"https://wayline.com","logo":"https://bookface-images.s3.amazonaws.com/small_logos/aa83a2cdabf22eb6acd4e5c54d4969ec37a0a549.png","batch":"Summer 2025","industry":"Real Estate and Construction","tags":[],"search_path":"https://bookface.ycombinator.com/company/30364"}}