{"id":92806,"title":"Pharmie AI - Your AI Pharmacy Technician","tagline":"AI voice/text agents that handle pharmacy admin so staff don’t have to","body":"We’re excited to share Pharmie, an AI assistant for pharmacists. Check out our [launch video](https://youtu.be/pFKd8YJ6vsQ) and [website](https://www.pharmie.app/)!\n\n**The Problem**\n\nPharmacies are overwhelmed with phone calls about refills, insurance questions, chasing doctors, and handling appointment logistics. This nonstop volume creates constant interruptions, forcing pharmacists and technicians to multitask and context-switch throughout the day. As a result, staff burn out quickly, turnover is high, and time is lost retraining replacements.\n\n**What’s Pharmie?**\n\n**Pharmie is your always-on AI pharmacy assistant.** It never gets tired, works autonomously, and plugs directly into your pharmacy management system to streamline communication and boost efficiency.\n\nPharmie can:\n\n* **Answer inbound calls 24/7:** no more missed calls or hold times\n* **Process refills, transfers, and appointments:** fully automated, no staff intervention needed\n* **Verify insurance and handle patient questions:** from copays to medication availability\n* **Upsell pharmacy services:** intelligently offers vaccines, delivery, or sync programs based on the conversation and patient history\n\n**How It Works**\n\nPharmie seamlessly integrates with your existing pharmacy management system (PMS) to automate phone calls, refills, and patient communication.\n\nDuring onboarding, we work closely with you to:\n\n* Connect to your PMS or set up secure workflows if a direct integration isn’t available\n* Give Pharmie pharmacy-specific information like store hours, address, staff names, services offered, and policies\n* Train Pharmie on your workflows (e.g. how you handle refills, transfers, insurance, and voicemails)\n* Customize messaging for promotions, vaccine reminders, and targeted outreach campaigns\n* Set up call routing and escalation rules to transfer to your team when needed\n\nWe’re already in production at 4 locations, cutting phone volume by 70% and helping teams focus on patient care instead of call chaos.\n\n**The Team**\n\nAniruddh and Neer met freshman year of high school and instantly bonded over their love for math and science. Since then, they’ve worked on all types of projects together from personal gadgets to sophisticated sports betting models that generated 6-figure profit.\n\n![uploaded image](/media/?type=post\u0026id=92806\u0026key=user_uploads/2671843/472d3c8e-7a05-494f-8149-e7fdd21b5942)\n\nIf you know a pharmacist or work with pharmacies, shoot us a message at [**founders@pharmie.app**](mailto:founders@pharmie.app)","slug":"O8s-pharmie-ai-your-ai-pharmacy-technician","created_at":"2025-08-07T00:47:21.168Z","updated_at":"2026-05-24T12:48:51.214Z","total_vote_count":43,"url":"https://www.ycombinator.com/launches/O8s-pharmie-ai-your-ai-pharmacy-technician","share_image_url":"//bookface-static.ycombinator.com/assets/ycdc/yc-og-image-c440a0ad1dacfb86eeeb343717479cc54d256614449b4ef719977a0a451f8bc8.png","company":{"id":30623,"name":"Playgent","slug":"playgent","url":"https://useplaygent.com","logo":"https://bookface-images.s3.amazonaws.com/small_logos/5ad8d62052816b9ab3349fc92ba2137b2b1edb02.png","batch":"Summer 2025","industry":"Healthcare","tags":["SaaS","Infrastructure","AI"],"search_path":"https://bookface.ycombinator.com/company/30623"}}