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Janet AI - The AI-Native Ticket Triage and Management Layer for Jira

Janet AI watches every incoming ticket and immediately compares it to everything that’s come before.

TL;DR: Enterprise teams spend hundreds of hours manually sifting through thousands of Jira tickets to figure out what the most important items are, before they can even start fixing them. Janet AI is the AI-native layer for Jira that watches every incoming ticket and immediately compares it to everything that’s come before to auto-detect relationships, auto‑categorize issues, and surface those that matter most.

Check out tryjanet.ai to book a demo and get started with a free Proof of Concept on your Jira tickets!

Problem:

Big companies are drowning in Jira tickets. They get thousands of reported issues—most never read by anyone who understands the whole system. De-duping is a chore. Related issues get filed twenty times under different teams.

The result: teams spend hundreds of hours just figuring out what the most important items are, before they can even start fixing them.

Solution:

Janet AI is the AI-native ticket triage and management layer for Jira.

https://youtu.be/fPiG0-62Ic0

Janet AI watches every incoming ticket and immediately compares it to everything that’s come before. It builds a knowledge graph: which tickets look like the same underlying bug, which roll up into the same component failure, which issues share the same root cause. With this, it auto-displays all relationships, auto‑categorizes issues, and surfaces those that matter most.

Because the data’s structured, useful questions become instantly answerable. “What are the highest priority login bugs hitting enterprise customers running version X?” “What fixes would unblock the most ARR right now?”

With Janet AI, sifting through Jira takes minutes, not hours.

Customer Interest:

Several multi‑billion‑dollar enterprises are already in talks with Janet AI to reduce the manual work involved in managing tickets at scale.

Our Team:

Adhit, CEO: Prev. Founding Engineer/GenAI Eng Lead (YC S23 company), 2x Intern @ Google. Bachelor’s in Computer Science/RL Research @ UW-Madison, Master’s in Computer Science/GenAI Research @ Cornell.

Will, CTO: Prev. Founding Engineer at a crypto startup where he met 1:1 with investors to help raise the startup’s $3M+ seed round. Bachelor’s in Computer Science @ UW-Madison.

We’ve been friends since middle school, then through high school, were roommates in undergrad, and Adhit visited Will multiple times while Adhit was in grad school. We’ve spent too much time together in the last decade…

Ask:

If you or anyone you know is at an organization that spends too much time sifting through Jira tickets, check out tryjanet.ai to book a demo and get started with a free Proof of Concept on your Jira tickets!