{"id":91362,"title":"Apten: Omni-channel AI Agents for Sales and Marketing","tagline":"Engage and nurture leads across text, call, and email","body":"TLDR: Apten is an **omni-channel AI agent** that engages and nurtures leads across **text, call, and email.**\n\nToday, Apten automates sales and marketing conversations across hundreds of thousands of leads.\n\nIt responds at any time, automatically follows up with personalized messages, and **dynamically switches between channels** to meet leads where they want to be met.\n\nhttps://www.youtube.com/watch?v=3EX6BxpnAVQ\n\n# **The Problem**\n\nB2C services companies today **(insurance, home services, financial services, education, etc)** rely on a combination of call centers, dialers, email/sms marketing automation systems to convert new leads.\n\nThese systems fall short because:\n\n* Human teams are required to scale up sales operations\n* SMS/email automations are typically one-way, static sequences\n\n# **Our Solution**\n\nBuilt for enterprise, Apten comes with:\n\n* **Omni-channel capabilities**: set up a single conversational flow that works across SMS, voice, and email\n  * Apten maintains unified memory across SMS, voice, and email (just like a human does) to personalize conversations at scale\n  * It also processes existing data/context about leads from your CRM to nurture leads with relevant follow-ups\n* **AI tools:** Give Apten an API, and it will take actions with your systems (scheduling, dialers, quote APIs, etc)\n* **Human in the loop:** Handles transfers to your human team at any time (cold or warm)\n* **Reliability:** includes a native guardrail system that automatically detects non-compliant messages and proactively fixes them before they’re even sent out\n\n# **Our Ask**\n\nIf you’re a business that:\n\n* Generates a high volume of leads (2k+ leads / mo)\n* Uses marketing automation (drip texts/emails, dialer sequences)\n* Is scaling up a sales team\n\nWe’d love to chat with you - you can find us at http://apten.ai.","slug":"Nla-apten-omni-channel-ai-agents-for-sales-and-marketing","created_at":"2025-06-17T13:40:44.819Z","updated_at":"2026-05-25T02:05:05.048Z","total_vote_count":5,"url":"https://www.ycombinator.com/launches/Nla-apten-omni-channel-ai-agents-for-sales-and-marketing","share_image_url":"//bookface-static.ycombinator.com/assets/ycdc/yc-og-image-c440a0ad1dacfb86eeeb343717479cc54d256614449b4ef719977a0a451f8bc8.png","company":{"id":29571,"name":"Apten","slug":"apten","url":"https://www.apten.ai/","logo":"https://bookface-images.s3.amazonaws.com/small_logos/fba5782492516410e226be3162e29ac3095f17be.png","batch":"Summer 2024","industry":"B2B","tags":["Sales","Marketing","SMS","AI Assistant"],"search_path":"https://bookface.ycombinator.com/company/29571"}}