{"id":83053,"title":"Cheers: The super-app for in-person employees","tagline":"Meet Cheers, the all-in-one platform for in-person employee excellence.","body":"**TL;DR:** We’re [Cheers](https://cheers.tech), building the super-app for in-person employees (think home services, restaurants, D2D sales). We’re starting with NFC-enabled employee badges that make key tasks—like collecting reviews and verifying employment—seamless. It’s our first step toward becoming the central platform for in-person work.\n\n# **🥂 What is Cheers?**\n\n_Cheers is on a mission to revolutionize how in-person employees work._ We’re building the super-app that will become the central hub for everything these employees need—from managing schedules and tracking performance to accepting tips and capturing customer feedback—all through NFC technology pre-enabled on smartphones today.\n\n![uploaded image](/media/?type=post\u0026id=83053\u0026key=user_uploads/1314282/43a513ab-a934-4a14-a112-05fa155cc8a3)\n\n# **🧨 The Problem We Solve:**\n\n**In-person customer and employee interactions are often inefficient and filled with friction.** Whether it’s collecting feedback, verifying employment, or capturing leads, these processes are typically slow, manual, and prone to errors. This inefficiency not only frustrates employees and customers _but also leads to missed opportunities for businesses to optimize and grow._\n\nCheck out how it looks here: \u003chttps://youtu.be/yfW_QonAPEE\u003e\n\n**Cheers aims to make every in-person interaction seamless, frictionless, and measurable.** We’re starting with NFC-enabled employee badges that go beyond basic identification. These badges enable employees to perform key actions with just a tap—whether it’s gathering a 5-star Google Review, collecting a lead, or verifying employment—right when it matters most, face-to-face with the customer.\n\n# \n\n# **🚀 Why We’re Excited About Cheers:**\n\nWe believe that these badges are our wedge into businesses. They address immediate needs (better Google Reviews, etc.) while laying the groundwork for something much bigger. **As employees and owners tap into Cheers’ early features, they quickly see the value in capturing and attributing customer interactions to individual employees.** That means the right employees get the proper credit and feedback, which is actionable at a more granular level. We’ve already seen this open the door to deeper integration across operations. _(**also, Apple** made an announcement about **iOS 18.1** that really excites us, check it out _[_here_](https://9to5mac.com/2024/08/14/apple-nfc-chip-iphone-ios-18-1/)_.)_\n\n**Example:** Imagine an employee tapping their badge to allow a customer to leave a 5-star Google Review in just 3 taps: notification, rating, post. Or, picture a customizable employee page where customers can perform multiple actions—like booking services or leaving feedback—all in one place.\n\n![uploaded image](/media/?type=post\u0026id=83053\u0026key=user_uploads/1314282/0777f19c-8ae1-41f0-8d8e-c09eaa28b4e5)\n\n# **📈 Our Traction:**\n\nWe have 25 customers, the majority of which are small businesses, like your local bridal shop or burger joint. We have one enterprise-level client with whom we’ve been running a successful paid pilot for the past 2 months. **We’ve grown our MRR from \\~$1,400 on July 1st to \\~$4,000 now.** Cheers has already processed over 3,000 internal and external reviews for our customers. \n\nOur reporting software is delivering real results—**our average customer has 5-10x’ed their monthly 5-star Google Reviews.** Managers are using it to track performance, run competitions, and provide targeted feedback. **(See the screenshot below for a look at what our customers do when hosting competitions).**\n\n![uploaded image](/media/?type=post\u0026id=83053\u0026key=user_uploads/1314282/c932da5c-dd75-4579-ab20-080c058000e3)\n\n**But this is just the start.** We’re building Cheers to be the central operating system for in-person businesses—a platform that will transform how in-person teams operate, from scheduling and payments to customer engagement and beyond.\n\n# **🙏 Our Ask to You:**\n\nWe’re looking for intros to folks who manage—or know someone who manages—in-person, customer-facing teams: anything from self-storage to solar sales. Cheers is _especially_ helpful for companies that currently struggle with getting online reviews (Google, TripAdvisor, Thumbtack, etc.).\n\nOur first product, the Cheers NFC-enabled employee badge, is already delivering strong results, and with your help, we can build something truly impactful. Request a text from one of us, or schedule a call with our CEO Dylan, [here](https://cheers.tech/get-started).\n\nAnd finally, a toast, to people like you. Cheers! 🥂","slug":"LbZ-cheers-the-super-app-for-in-person-employees","created_at":"2024-08-14T22:06:15.209Z","updated_at":"2026-05-24T20:23:42.251Z","total_vote_count":65,"url":"https://www.ycombinator.com/launches/LbZ-cheers-the-super-app-for-in-person-employees","share_image_url":"//bookface-static.ycombinator.com/assets/ycdc/yc-og-image-c440a0ad1dacfb86eeeb343717479cc54d256614449b4ef719977a0a451f8bc8.png","company":{"id":29582,"name":"Cheers","slug":"cheers","url":"https://www.cheers.tech","logo":"https://bookface-images.s3.amazonaws.com/small_logos/319852b81dd897865aad034d9eccd66519d3b017.png","batch":"Summer 2024","industry":"B2B","tags":["Analytics","Feedback","AI","Reviews"],"search_path":"https://bookface.ycombinator.com/company/29582"}}