{"id":82858,"title":"Dodo - AI Employees for Specialized Healthcare Clinics 🦤","tagline":"We staff clinics with specialized AI agents.","body":"Hey YC! We’re Dominik, Tim, and Julius from [Dodo](https://dodo.health).\n\nDominik and Julius grew up together, and we have known each other for 15 years. We were all in grad school together and just moved up from Stanford.\n\n# **TL;DR: Dodo handles front- and back-office tasks for specialty clinic end-to-end**\n\n* Our AI agents answer calls, send medical records, and refill prescriptions—fully autonomously, with no human in the loop\n* We are starting with veterinary clinics, and are expanding to dental and physical therapy\n* Same-day cancellations trigger automatic outbound calls, filling availabilities on short notice\n* This means: No more hold music, phone trees (”press 1 for x”), or voicemail beeps (sorry if you like listening to jingles for minutes on end 🎶)\n\n### **How you can help ❤️**\n\n* Know someone **who owns a specialty clinic, independently or through a larger corporate/PE?** We would be grateful for an introduction!\n* **Reach out **[**founders@dodo.health**](https://mailto:founders@dodo.health)** or book time on our **[**calendar**](https://dodo.cal.com)**.**\n\n### **Problem: Clinics can’t keep up with their admin work**\n\n* **🫥 Understaffed**: Clinics face labor shortages for administrative tasks, with staff feeling burned out due to long hours and inefficient workflows.\n* **🚆 Undertrained**: One in three medical receptionists leaves their job each year\n* **☎️ Phone-based**: Clinics handle up to 80% of their communication over the phone\n* **⏳ Result**: Bottlenecks in the front- and back-office, as clinics miss calls and clients. They also fail to fill in cancellations on short notice, decreasing efficiency. Callers spend 67% of their call time on hold\n\n### **Solution: AI EMPLOYEES for Specialty Clinics**\n\n* Handling all calls through verticalized AI agents trained on specialty knowledge and receptionists’ manuals (we’re talking literal binders 📚)\n* Interactions with internal software to update patient files, manage schedules, and execute necessary administrative tasks\n* Automatic outbound calls to fill missed appointments on short notice\n\n![uploaded image](/media/?type=post\u0026id=82858\u0026key=user_uploads/1340182/8ce8ac71-be6a-4713-abfb-27bfc9af4e49)\n\n### **👨‍👦‍👦 Meet the Team**\n\nIf you’ve been to a specialty clinic recently, chances are you’ve seen us shadowing their front desk 🕵️‍♂️\n\n![uploaded image](/media/?type=post\u0026id=82858\u0026key=user_uploads/1340182/81442943-c2ec-40c1-a117-1f3dc4f84616)\n\n**Julius** [julius@dodo.health](https://mailto:julius@dodo.health)\\\n\u003chttps://www.linkedin.com/in/juliushillebrand/\u003e\n\n**Dominik** [dominik@dodo.health](https://mailto:dominik@dodo.health)\\\n\u003chttps://www.linkedin.com/in/dominik-moehrle/\u003e\n\n**Tim** [tim@dodo.health](https://mailto:tim@dodo.health)\\\n\u003chttps://www.linkedin.com/in/t-reinhart/\u003e","slug":"LYQ-dodo-ai-employees-for-specialized-healthcare-clinics","created_at":"2024-08-08T20:56:59.839Z","updated_at":"2026-05-25T00:35:49.811Z","total_vote_count":62,"url":"https://www.ycombinator.com/launches/LYQ-dodo-ai-employees-for-specialized-healthcare-clinics","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=82858\u0026key=user_uploads/1340182/81442943-c2ec-40c1-a117-1f3dc4f84616","company":{"id":29679,"name":"Dodo","slug":"dodo","url":"https://www.dodo.ai/","logo":"https://bookface-images.s3.amazonaws.com/small_logos/931b010912edad6092eb6dc209a64e86f18872c9.png","batch":"Summer 2024","industry":"Healthcare","tags":["Health Tech","Dental","Call Center","AI","Conversational AI"],"search_path":"https://bookface.ycombinator.com/company/29679"}}