{"id":81132,"title":"Apten 💬📲 - AI SMS agents","tagline":"Apten helps businesses automate communication with customers and leads over SMS text","body":"**TLDR:** We help B2C businesses automate sales, marketing, and customer service through SMS text. Customize Apten, and it’ll **proactively reach out, respond at any time, and never forget to follow up.**\n\nHey everyone - we’re [Daniel](https://linkedin.com/in/danielho799) \u0026 [Roshan](https://linkedin.com/in/roshan-kumaraswamy), the founders of [Apten](https://www.apten.ai/)! 👋 \n\n![uploaded image](/media/?type=post\u0026id=81132\u0026key=user_uploads/1547400/595aa8ba-e1da-4e01-b095-a4182f7b1836)\n\n# **The Problem**\n\nBusinesses currently rely on humans or traditional SMS automation (drip texting) to qualify and nurture leads. This applies to both inbound leads (e.g., ad -\u003e website -\u003e fills out contact/quote form and leaves phone number) and the re-engagement of existing leads in a CRM. \n\nExample industries where this happens: real estate, insurance, home services\n\n# **The Solution**\n\nAn AI SMS assistant that qualifies and nurtures leads in a **personable way** while responding 24/7 and automatically following up. \n\n[**https://www.youtube.com/watch?v=iuMYEZ4jYHE**](https://www.youtube.com/watch?v=iuMYEZ4jYHE)\n\nCustomize:\n\n* Apten’s knowledge (FAQs, info about your business, specific instructions/rules)\n* Specific conversation flows and follow-up schedules for **different types of leads**\n\nApten won’t just chat - it’ll **take actions** in a way a human would to help your business by proactively:\n\n* Categorizing/tagging leads based on the conversation\n* Creating notifications based on conditions you define\n* Determining the appropriate time to follow-up based on a lead's response\n\n \n\n![uploaded image](/media/?type=post\u0026id=81132\u0026key=user_uploads/1547400/6db38255-433a-4ddb-9826-20ffd76ebd45)\n\nWe’ll provide white-glove onboarding and support the whole way! \n\n# **Our Ask**\n\nIf you’re a business that:\n\n* Collects phone numbers from leads\n* Employs virtual assistants or a contact center\n* Leverages drip texting campaigns or other SMS automation\n\nWe’d love to [talk to you!](https://calendly.com/daniel-attent/20min)\n\nYou can also email us at [founders@apten.ai](mailto:founders@apten.ai)","slug":"L6a-apten-ai-sms-agents","created_at":"2024-05-28T14:21:44.061Z","updated_at":"2026-05-25T02:13:54.577Z","total_vote_count":24,"url":"https://www.ycombinator.com/launches/L6a-apten-ai-sms-agents","share_image_url":"https://www.ycombinator.com/media/?type=post\u0026id=81132\u0026key=user_uploads/1547400/595aa8ba-e1da-4e01-b095-a4182f7b1836","company":{"id":29571,"name":"Apten","slug":"apten","url":"https://www.apten.ai/","logo":"https://bookface-images.s3.amazonaws.com/small_logos/fba5782492516410e226be3162e29ac3095f17be.png","batch":"Summer 2024","industry":"B2B","tags":["Sales","Marketing","SMS","AI Assistant"],"search_path":"https://bookface.ycombinator.com/company/29571"}}