{"id":70052,"title":"🚀 Clueso : Create in-app tours that never go out-of-date","tagline":"One screen recording → Help guides in three formats!","body":"Hey there! We’re [Prajwal](https://www.linkedin.com/in/prajwalprakash2000), [Neel](https://www.linkedin.com/in/neelbalar7/), and [Akash](https://www.linkedin.com/in/theakashanand), and we are very excited to launch [Clueso](https://clueso.io) to all of you!\n\n**TL;DR:** Clueso helps customer success teams save time creating and maintaining help content for SaaS apps. Our product converts simple screen recordings of product features into interactive product tours and how-to guides that stay up-to-date with every product release. \n\n![uploaded image](/media/?type=post\u0026id=70052\u0026key=user_uploads/1159730/adc0642c-6d2c-44cd-b4e3-7e18691a78fe)\n\n### [**🔴**](https://emojipedia.org/large-red-circle/) **The Problem**\n\nUsers of SaaS apps have a hard time discovering new features and finding what they’re looking for, even on products with a well-designed UX.\n\nCreating help guides on tools like Intercom is time-consuming – you have to put together screenshots, write out instructions, and make everything look presentable. Making interactive tours is even more work.\n\nAnd what happens when you deploy new UI updates? All your hard work goes down the drain, and you have to start from scratch.\n\n### [**🟢**](https://emojipedia.org/large-green-circle/) **Our Solution**\n\nClueso lets you create help guides for product features in seconds rather than hours. Here’s how it works:\n\n**Step 1:** \n\nUse our chrome extension to capture a simple screen recording of some feature on your app. \n\n**Step 2:**\n\nThat’s it; you’re done! \n\nClueso automatically generates help guides in three formats: a document with screenshots, a video, and an interactive tour that points users to the exact buttons they need to click on your app.\n\n**Wanna see it in action?** Check out this 2-min demo: [Clueso Demo](https://www.loom.com/share/964797a5cf6c4582b5ffb5ccca662abf)\n\nTo serve all these guides to your users, **insert a single line of code** to add our help widget to your app. Your users’ experience looks something like this:\n\n![uploaded image](/media/?type=post\u0026id=70052\u0026key=user_uploads/1159730/182a84cf-6ce7-4f5b-aa2f-695a47b208a8)\n\n### 🤯 **But wait, there’s more!**\n\nNo more waiting for angry customers to come tell you your docs are out of date!\n\nWith every new update on your app, all guides are automatically tested. Outdated guides are flagged so that you know exactly which ones need to be reworked.\n\n### **Meet the team**\n\n![uploaded image](/media/?type=post\u0026id=70052\u0026key=user_uploads/1159730/f606bc26-46b2-4218-af78-465829b49618)\n\nWe’re a team of recent grads from IIT Madras. Before Clueso, our team built and scaled [Desklamp](https://desklamp.io) – a note-taking tool for students and researchers – to 2k MAU from around the world. We experienced this problem first-hand with Desklamp, where our users would repeatedly email us similar questions about how to use the product. Prajwal (middle) has a bachelor’s in Computer Science, while Neel (left) and Akash (right) have a bachelor’s in Engineering Design and a master’s in Data Science. \n\n### **Our Ask**\n\n* If you’d like to give your users an interactive way to learn your app or discover new features, reach out to us at [founders@clueso.io](mailto:founders@clueso.io) or schedule a chat with us here: [calendly link](https://calendly.com/clueso/30min?month=2023-03).\n* If you know of someone else who may be interested, especially customer success managers at seed-stage+ start-ups, we’d love an intro!","slug":"IDs-clueso-create-in-app-tours-that-never-go-out-of-date","created_at":"2023-03-08T18:48:43.909Z","updated_at":"2026-05-25T00:59:03.506Z","total_vote_count":191,"url":"https://www.ycombinator.com/launches/IDs-clueso-create-in-app-tours-that-never-go-out-of-date","share_image_url":"//bookface-static.ycombinator.com/assets/ycdc/yc-og-image-c440a0ad1dacfb86eeeb343717479cc54d256614449b4ef719977a0a451f8bc8.png","company":{"id":27982,"name":"Clueso","slug":"clueso","url":"https://clueso.io","logo":"https://bookface-images.s3.amazonaws.com/small_logos/8bb9d01e5193ccdd98bfdf1cea08fb2ede901fe5.png","batch":"Winter 2023","industry":"B2B","tags":["Generative AI","SaaS","B2B","Customer Success","Enterprise"],"search_path":"https://bookface.ycombinator.com/company/27982"}}