Retell AI

Supercharge Your Contact Center Operations with AI Phone Agents

Product Operations Intern

$3.5K - $5K / monthly•Redwood City, CA, US
Job type
Internship
Role
Product
School year
Any
Visa
US citizen/visa only
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About the role

📍 In-Person Internship — Redwood City, CA
This is an on-site internship. You’ll work alongside our founders, product, design, and engineering teams in our Redwood City office to build and launch AI products together.


Join us in shaping the future of AI voice.

At Retell, we ship fast. Every week, new features go live and thousands of developers build production AI voice agents on our platform. As a Product Operations Intern, you’ll work directly with the product team to keep launches organized, improve the developer experience, and help turn customer feedback into better products.

This is a high-ownership role for someone who loves execution, enjoys working across teams, and wants to see how a fast-growing AI startup operates behind the scenes.

What You’ll Do

  • Coordinate educational product assets by partnering with designers to create diagrams, illustrations, and visuals that make complex features easy to understand.
  • Own the weekly feature request review, host the meeting, document decisions, and keep follow-up items on track.
  • Improve our documentation by reviewing customer feedback every week, identifying gaps, and updating docs to make the product easier to use.
  • Drive ecosystem operations by coordinating logistics for app integrations, technology partnerships, and app exchange listings.
  • Help keep product launches organized by ensuring documentation, assets, and cross-functional communication are ready before release.
  • Work closely with Product, Design, Engineering, and Developer Relations on initiatives that improve the customer experience.

We’re Looking For

  • Highly organized with exceptional attention to detail.
  • Strong written communication skills.
  • Comfortable coordinating across multiple teams and keeping projects moving.
  • Curious about AI, developer tools, and B2B SaaS.
  • Proactive, resourceful, and excited to solve problems without waiting to be asked.
  • Experience with Notion, Figma, or project management tools is a plus.

Why Retell?

  • Work directly with the founders and product team.
  • Get a front-row seat to how one of the fastest-growing AI infrastructure startups builds products.
  • Own meaningful projects from day one—not busy work.
  • Learn how world-class AI products are launched, documented, and continuously improved.
  • See your work impact thousands of developers and enterprise customers.

If you love building systems, making products easier to use, and want to accelerate your career in product, we’d love to meet you.

About Retell AI

Retell is building the AI voice layer for every business.

We’re replacing outdated call centers with real-time AI voice agents that sell, support, and retain customers at scale.

Voice is still the most natural way humans communicate, yet it’s been stuck with legacy tech for decades. We’re changing that by bringing speed, empathy, and reliability to every phone conversation.

In under two years, thousands of companies now run on Retell. We’ve grown to $35M ARR, raised a $4.7M seed, and scaled a 24-person team, backed by Y Combinator, Altman Capital, and top-tier investors.

We’re now one of the top 50 AI apps in a16z’s rankings and a top-ranking startup on the Lean AI leaderboard.

We’re moving fast, tackling hard technical problems, and setting the standard for voice automation. If you want to help define the future of how businesses talk to customers, this is the place to do it.

Check us out on the Top Lean AI Native Companies Leaderboard at leanaileaderboard.com.

Retell AI
Founded:2023
Batch:W24
Team Size:50
Status:
Active
Location:San Francisco
Founders
Todd Li
Todd Li
Co-Founder
Evie Wang
Evie Wang
Founder
Bing Wu
Bing Wu
Founder
Weijia Yu
Weijia Yu
Founder
Zexia Zhang
Zexia Zhang
Founder