Forward Deployed Engineer (Founding)

About OpenFunnel

OpenFunnel helps connect great B2B SaaS products to companies who need them.

For all of outbound history, GTM teams have relied on blind outbound automation. With AI in the picture, it has gotten worse, it's turned automation into a slop cannon, destroying helpful and relevant outreach in favor of volume spam.

We believe the exact opposite. AI should narrow the search and sharpen the timing, not flood inboxes.

At OpenFunnel, we are building a Real-time Data Engine for GTM Teams and Agents.

Our goal is to achieve near 100% outbound conversion rate, while the state of the art sits at 4%.

We work with the fastest-growing B2B companies, are backed by top investors.

About the Role

As a Forward Deployed Engineer, you'll be the technical owner of our most strategic customer relationships. You'll embed deeply with customers - understanding their GTM motions, ICP definitions, CRM setups, and data workflows - and translate messy, ambiguous asks into working software on OpenFunnel's platform. You will do whatever it takes - visiting Customers on site or using MCPs, APIs, AI Agents to help customers succeed with OpenFunnel.

This is not just support role. You'll scope, build, deploy features go live in production that will be used by customers on the same day. You'll sit at the intersection of engineering, product, and GTM - shipping fast, helping customers.

Responsibilities

• Own customer onboarding and implementation end-to-end.
• Train the best GTM teams to operationalize OpenFunnel into their daily flows.
• Write Agent Skills to train customer’s Agents on OpenFunnel’s latest releases & feature sets
• Continuously engage with customers to understand what workflows are required and blocking - and then unblock them.
• Write production-grade backend and full-stack code (Python, TypeScript) to extend OpenFunnel's platform for customer-specific workflows.
• Act as the technical face of OpenFunnel in key accounts - building trust through speed, accuracy, and impact.
• Feed customer learnings back into the product team: identify reusable patterns, flag friction points, and influence the roadmap.

What We're Looking For

• 1–3 years of software engineering experience with real ownership of features or customer-facing deployments.
• Loves talking to customers and seeing them succeed fast.
• Strong coding ability, comfortable building APIs, backend systems, and data pipelines (Python or TypeScript preferred).
• Power user of Agent Coding tools like Claude Code and related concepts that emerge weekly.
• Systems understanding of how Infrastructure, DevOps and how Agents are deployed in production.
• Talking to customers daily: An innate curiosity to understand customers, their pain-points and inferring what will make them succeed.

Nice to Have

• Being an Ex-founder is a major plus.
• Familiarity with search infrastructure, data pipelines, or NLP-adjacent systems.
• Experience in a forward deployed, solutions engineering, or customer-facing technical role.
• Understanding of B2B sales motions, ICP frameworks, or account-based marketing.

Why Join OpenFunnel?

• Full ownership - from implementation to expansion - on accounts at some of the most innovative GTM teams in the market, and fastest growing venture companies.
• Build systems that redefine how companies find and prioritize customers.
• Small team, fast loops, direct impact on the product.
• Competitive salary and equity.

1. Intro Call
2. Take home assignment
3. Spend a day in office with the team in SF
4. Accepted