Fernstone

AI-native insurance brokerage.

Growth & Operations Analyst (New Grad)

$70K - $80K0.10% - 0.25%New York, NY, US
Job type
Full-time
Role
Operations
Experience
Any (new grads ok)
Visa
US citizen/visa only
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James Chen
James Chen
Co-founder

About the role

We are hiring 1 - 2 new grads (0 to 1 years of experience) to join us in NYC as Growth & Operations Analyst starting summer 2026.

We raised a $2.5M+ seed from YCombinator and other notable investors, grew from 0 to 100+ customers in 3 months, and have grown revenue by more than 5x since the start of the year.

We are solving one of the most challenging and valuable problems in the economy: insurance for businesses with complex risk, a $100B+ market in the US alone.

We are a team of 4 working in-person in NYC: this is not a traditional role, you will work directly with the founders and a cracked founding team. We work 5-6 days a week in-person. You will work with:

  • James Chen (Co-Founder, CEO): Previously created and led the Enterprise function at Traba (Series A, Founders Fund). Ex-BCG and UChicago. Former debate champion ranked #1 in the US out of 10,000.
  • Bryant Le (Co-Founder, CTO): Previously engineering at Google and SentiLink (Series B, a16z). Vanderbilt Applied Math/CS.
  • David Mason (Head of Growth): Previously consulting at BCG (PE due diligences), former founder, Yale graduate.

- - - -

As Growth & Operations Analyst, your scope will span sales, operations, and customer success from inception through renewal:

  • Own inbound sales: speak to prospects, qualify them, close them
  • Own brokerage operations work: collaborate with underwriters and insurance carriers to obtain terms and place insurance coverages
  • Own customer success: serve as the main point of contact for our clients from onboarding through renewal

You are:

  • Gritty
  • Intelligent
  • Competitive
  • Process driven with exceptional attention to detail
  • Someone who thrives in a fast-paced environment

We have a strong philosophy of hiring for slope, ambition, and grit - rather than experience. If this sounds like you, we’d love to be in touch.

About Fernstone

Fernstone is an AI-native insurance brokerage: we combine AI with licensed brokers to obtain complex insurance faster, and at better terms. Today, we manage risk for 200+ businesses in construction, security, and the trades.

Fernstone
Founded:2025
Batch:F25
Team Size:2
Status:
Active
Location:New York City, NY
Founders
James Chen
James Chen
Co-founder
Bryant Le
Bryant Le
Co-Founder