Aurelian

Automating non-emergency calls for 911 centers

Product Marketing

$140K - $200KSeattle
Job type
Full-time
Role
Marketing
Experience
3+ years
Visa
US citizen/visa only
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Max Keenan
Max Keenan
Founder

About the role

About Aurelian

Aurelian automates non-emergency calls for 9-1-1 centers. Our AI-powered virtual operator intelligently routes, triages, and resolves administrative calls—freeing up human dispatchers to focus on real emergencies. The impact? Faster response times, reduced burnout, and better outcomes for communities across the country.

Today, 60–80% of the calls to emergency communication centers (ECCs) aren’t true emergencies—they’re administrative issues like noise complaints, lost pets, or general inquiries. And while ECCs remain chronically understaffed (by as much as 30% nationwide), these calls stretch already-thin resources even further.

Aurelian is fixing that. We’re already deployed in ECCs across the U.S., answering thousands of non-emergency calls every day. By reducing hold times and streamlining operations, we’re helping agencies regain control and bring focus back to where it matters most: saving lives.

We’re growing fast—and looking for people who want to make a real, measurable difference in the future of public safety.

Role Overview

As a Product Marketing Manager , you’ll be responsible for creating compelling materials and messaging for new product launches. You’ll partner with product, sales, and marketing teams to develop assets that drive adoption, support sales conversations, and generate awareness across digital channels, in-person events, and advertising campaigns.

Responsibilities

  • Launch Strategy & Messaging

  • Sales Enablement

  • Marketing Materials & Campaigns

  • Advertising & Promotions

  • Market Feedback & Insights

Qualifications

  • 4+ years of experience in product marketing, B2B SaaS marketing, or related fields.

  • Strong writing and storytelling skills; able to translate technical details into customer value.

  • Experience developing sales enablement content and customer-facing assets.

  • Familiarity with digital marketing, event marketing, and advertising channels.

  • Comfortable collaborating across teams (product, sales, design, demand gen).

  • Highly organized, with the ability to manage multiple launches and deadlines simultaneously.

Bonus Skills

  • Experience / knowledge / personal ties to public safety

  • Strong presentation and public speaking skills.

  • Background in competitive analysis and positioning.

About Aurelian

Aurelian
Founded:2022
Batch:S22
Team Size:15
Status:
Active
Location:Seattle, WA
Founders
Max Keenan
Max Keenan
Founder
James Liu
James Liu
Founder